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PRIVACY POLICY:

Privacy policy

Thank you for your interest in our online store. The protection of your privacy is very important to us. In this privacy policy you will find detailed information regarding the handling of your data. The administrator of your data is: Cogito sp. z o.o., Kopalniana 9D, 41-807, Zabrze, sklep@cogitoeu.pl

1. Access data and hosting

You can enter our websites without entering your personal details. For every website display, the server automatically saves only the so-called server logs, such as the name of the requested file, your IP address, the date and time of the display, the amount of data transferred and the internet service provider submitting the query (access data) and document the page call.

These data are analyzed only in order to ensure the proper functioning of the website and to improve our offer. The above is used - as part of the assessment of interests - to secure our legitimate interest, consisting in the proper presentation of our offer. All access data is removed within seven days from the end of your visit to the site.

Hosting services provided by an external service provider
As part of entrusting data processing - on our behalf, an external service provider performs services for us in the field of web hosting and presentation. All data, which - as described in this privacy policy - have been collected as part of the use of our website or in the forms provided for this purpose in the online store, are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy.

This service provider is based in European Union country to the or the European Economic Area.

2. Data collection and processing to implement the contract and create a customer account

We collect personal data only when you provide it to us voluntarily by placing your order by contacting us (eg via the contact form or by email) or by creating a customer account. Mandatory fields are marked as such, because the data contained in them are necessary for us to perform the contract or consideration of the case in which you contacted us or set up a customer account. Without their application, you can not finish the order or create a customer account or contact us. What data is collected results from the forms to which data is entered. We use the data provided by you to perform the contract and answer your inquiries. After completing the contract or deleting your customer account, the processing of your data will be limited, and after the retention periods set out in the tax regulations and the Accounting Act, the data will be deleted unless you expressly agree to continue using this data or in accordance with applicable regulations we reserve the right to continue using the data, which is what we inform you in this statement. Your customer account can be deleted at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in your client account.

3. Forwarding data

In order to perform the contract, we forward your data to the courier company involved in the delivery, if it is necessary to deliver the ordered goods. Depending on which payment service provider you choose in the ordering process, in order to process the payment, we transfer the payment data collected for this purpose to the credit institution servicing the payment and, if applicable, to the payment service provider chosen by us or by you. Some payment service providers collect data themselves if you set up an account with them. In such cases, you must log in with your payment service provider when providing your access data. The privacy policy of the payment service provider in question then also applies.

Forwarding data to the courier company
If you provide us with your explicit consent during this process or after placing your order, we will forward your email address and telephone number to the courier company so that it can contact you before delivery of the order to advise or agree delivery.

The above consent may be revoked at any time by sending us an appropriate message to our contact address indicated in the section "Our contact details and your rights" or by sending a message directly to the courier company to the contact address indicated below. PAfter withdrawing your consent, we will delete your data provided for this purpose, unless you expressly consent to the continued use of your data for other purposes or if we do not reserve the right to continue using the data in the lawful cases, which is what we inform States in this statement.

DHL
Wirażowa 37
02-158
Warszawa

4. E-Mail-Newsletter and advertisement sent by post

An advertisement sent via email after subscribing to the newsletter
If you subscribe to our newsletter, then we will use the data necessary for this purpose or provided to you separately for the purpose of regularly sending our newsletter electronically based on your consent.

You can unsubscribe from receiving the newsletter at any time by sending us a message with relevant information or by using the appropriate link in the newsletter. After deregistration, we will delete your e-mail address, unless you expressly consent to the continued use of your data for other purposes or do not reserve the right to continue using the data in lawful cases, as we will inform you in this case in this statement.

Newsletter is sent as part of entrusting the processing of data on our request by the service provider to whom we forward your email address for this purpose.

This service provider is based in a European Union country or the European Economic Area.

Advertising sent by post and your right to object
In addition, we reserve the right to process your data - your name and postal address for your own advertising purposes in the field of our products, e.g. by mailing the latest offers and information about our products. The above is used to secure our legitimate interest, consisting in contact with customers for advertising purposes.

5. Integration with Trusted Shops Trustbadge

In order to present our Trusted Shops Quality Mark, as well as collected customer reviews and the Trusted Shops offer available to buyers after placing an order - Trusted Shops Trustbadge is integrated with our website.

The above serves to protect our legitimate interest, consisting in the optimal presentation of our offer on the market. Trustbadge and the services advertised in this way constitute the offer Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

If you use the Trustbadge server automatically remembers the so-called server logs, including, for example, your IP address, date and time of the display, the amount of data transferred and the internet service provider submitting the query (access data) and documents the Trustbadge call. The access data indicated above are not analyzed and are automatically overwritten within seven days from the end of your visit to the website.

Other personal data is only transferred to Trusted Shops if you decide to use Trusted Shops after placing an order in the store or have already registered for use with Trusted Shops. In such cases, the agreement entered into by you with Trusted Shops applies.

6.Cookies and web analytics

To make our website more attractive and enable the use of certain functions to display relevant products or for market research purposes, we use the so-called cookies. The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Cookies are small text files that are automatically saved on your end device. Some cookies we use are deleted after the end of the web browser session, i.e. after its closing (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you access the site (persistent cookies). The storage time is given in the cookie settings of your web browser. Browser can be configured in this way to receive information about the use of cookies and be able to decide on their acceptance or rejection in specific cases or completely. Browsers manage cookie settings in various ways. In the browser's auxiliary menu you will find explanations of changing cookie settings. They are available at the following links:

Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/
Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en
Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html

If you do not agree to the use of cookies, the functionality of our website may be limited.

This website uses Google Analytics (see below) also with the so-called DoubleClick cookies that allow you to recognize your browser if you use other websites. The information automatically generated by cookies regarding your use of this website is transferred to a Google server in the United States and stored there. Due to the IP anonymisation activated on this website, your IP address is shortened before forwarding within the EU Member States or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is forwarded to a Google server in the United States and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is not combined with other Google data.

Google will use this information to compile a report on the activity on the website and to provide other services related to the use of the website. The above - as part of the analysis and assessment of interests - serves to protect our legally legitimate interest, consisting in the optimal and effective operation of our website on the market. Google will pass the above information to third parties if required by law or if third parties process the above data on behalf of Google.

Google Double Click is a Google LLC offer.(www.google.com).
Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available at this link. Under the agreement between the US and the European Commission, the latter has found an adequate level of data protection for companies certified by Privacy Shield.

You can deactivate DoubleClick cookies by clicking onlink. In addition, you can get information on the use of cookies and appropriate settings on the siteDigital Advertising Alliance. You can also configure your browser to receive information about the use of cookies and be able to decide on their acceptance or rejection in specific cases or completely. If you do not accept the use of cookies, the functionality of our website may be limited.

The use of Google (Universal) Analytics for the purposes of web analytics
Our website uses Google (Universal) Analytics, Google Inc.'s web analytics tool. (www.google.com). The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Google (Universal) Analytics uses methods that allow you to analyze how you use the website - for example, cookies. Automatically collected information about your use of this website is usually transferred to a Google server in the United States and stored there. Due to the IP anonymisation activated on this website, your IP address is shortened before forwarding within the EU Member States or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is forwarded to a Google server in the United States and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is in principle not combined with other Google data.

Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available at this link. Under the agreement between the US and the European Commission, European Commission has found an adequate level of data protection for companies certified by Privacy Shield.

You may prevent the recording of information collected by cookies about your use of our website (including your IP address) by Google, as well as the processing of this data by Google, if you download and install the browser plugin located under the link: https://tools.google.com/dlpage/gaoptout?hl=pl

Alternatively - instead of installing the browser plugin, you can also click onthis link to disable the collection of data by Google Analytics on our website. On your end device an opt-out cookie will be saved. If you delete cookies, you must click the link above again.

7. Advertising using e-marketing tools

Google AdWords Remarketing
ZWith the help of Google Adwords, we promote our website in search results and on third party websites. For this purpose, when visiting our website, each visitor is automatically left in the device of the so-called Google cookie remarketing file that lets you show interest-based ads with the help of a pseudonymous ID (ID) and based on the pages you visit. The above serves to protect our legitimate interest, consisting in the optimal operation of our website on the market.

Further processing of data takes place only if you have agreed to Google to combine browsing history and use of the application with your account and to use the information from your Google account to personalize ads that are displayed on websites. If in this case you are logged in when you visit our website on Google, Google will use your data together with Google Analytics data to create and define lists of target groups for remarketing purposes on different devices. To this end, Google temporarily combines your personal information with Google Analytics data to create target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.com). Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available at the link above. Under the agreement between the US and the European Commission, the latter has found an adequate level of data protection for companies certified by Privacy Shield.

You can deactivate cookies used for remarketing by clicking this link. In addition, you can get information on the use of cookies and appropriate settings on the siteDigital Advertising Alliance.

8. Plug-ins for social networks

The use of social plugins
Our website uses so-called social plugins ("plugins") of social networking sites.
By displaying our website with such a plugin, your browser will establish a direct connection to Facebook, Google, Twitter or Instagram servers. The content of the plugin is provided by the given service provider directly to your browser and integrated with the website. Thanks to this integration, the service providers receive information that your browser has displayed our website, even if you do not have a profile with your service provider or if you are not logged on. This information (along with your IP address) is sent by your browser directly to the server of a given service provider (some servers are located in the USA) and stored there. If you have logged in to one of the social networking sites, then this service provider will be able to directly assign a visit to our website to your profile in a given social network. If you use a given plug-in, for example, click on the "Like" button or the "Share" button, the relevant information will also be sent directly to the server of the given service provider and stored there. In addition, this information will be published on a given social network and will appear to people added as your contacts.
The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your right in this area and the possibility of making settings to protect your privacy are described in the privacy policy of service providers.

https://www.facebook.com/policy.php

JIf you do not want social networking sites to assign data collected during the visit to our website directly to your profile in a given website, then before you visit our website you must log out of this site. You can also completely prevent loading on the plugin page using appropriate extensions for your browser, eg blocking scripts with "NoScript" (https://noscript.net/)."

Video plugins for Youtube
The content of other service providers is integrated with this website. Video plugin for Youtube is provided by Google Inc. ("Service Provider"). The Youtube service is run by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

In the case of video materials from Youtube, available on our website, the enhanced protection of personal data has been activated. This means that Youtube does not download or save information about people visiting the site, unless they include video material.
The purpose and scope of data collection and its further processing and use by service providers as well as your rights in this regard and the options regarding settings that protect your privacy are described in polityce prywatności Google.

9. Reminders about the possibility of issuing opinions

Przypomnienie o możliwości wystawienia opinii wysyłane przez Trusted Shops
If during your order or after placing the order you have given your express consent, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), to be sent to you by e-mail reminder about the possibility of expressing an opinion on the purchase made in our store.

You can revoke the consent at any time by sending a message to our contact address indicated in the section "Our contact details and your rights" or directly in the form of a statement submitted to Trusted Shops.

10. Our contact details and your rights

You have the right to free information regarding your personal data that is stored with us, as well as the right to rectify it, limit processing, delete this data or transfer it.

If you have questions about the collection, processing and use of your personal data, rectification, blocking or deleting data and to cancel the granted consents or to object to the use of certain data, please contact the data administrator: Cogito sp. z o.o., Kopalniana 9D, 41-807, Zabrze, sklep@cogitoeu.pl

In addition, you have the right to submit a complaint to the competent supervisory authority.

********************************************************************
The right to raise objections
If we process personal data in the context of the analysis and assessment of interests as described in this privacy policy in order to secure our legitimate interests, then you may object to such processing of data for this purpose - with effect for the future. If the processing takes place for direct marketing purposes, you can exercise the right to object at any time. If processing takes place for other purposes, you have the right to object only for reasons arising from your particular situation.

After you exercise your right to object, we will not continue processing your personal information unless we prove that there are valid legitimate grounds for processing and will take precedence over your interests and rights, or when the data processing is intended to pursue, enforce or defend claims.

PThe above does not apply when data processing takes place for direct marketing purposes. In this case, we will not continue processing your personal data for the above purpose. ********************************************************************

+ An instruction to withdraw from the contract

Model instruction on withdrawal from the contract

Only the Customer who is a Consumer has 14 days to withdraw from the contract. According to art. 22 (1) of the Civil Code for a Consumer is considered a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.

The right to withdraw from the contract

You have the right to withdraw from this contract within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date on which you entered into the possession of the last lot or part or in which a third party other than the carrier and indicated by you came into possession of the last lot or part.

To exercise your right of withdrawal, you must inform us (Cogito sp. z o.o., Kopalniana 9D, 41-807 Zabrze, sklep@cogitoeu.pl, Tel: 32 234 64 60) about your decision to withdraw from this contract by way of an unambiguous statement (for example, a letter sent by post, fax or e-mail). You can use the model withdrawal form, but it is not mandatory.

To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Effects of withdrawal from the contract

In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will make a refund using the same payment methods that you used in the original transaction, unless you have explicitly agreed otherwise. in any case, you will not incur any fees in connection with this return.

We will pick up the item. We bear the cost of returning the items. You are only responsible for the reduction in the value of things resulting from the use of it in a different way than was necessary to establish the nature, characteristics and functioning of things.

  • The right to withdraw from the contract by the consumer is excluded in the case of:
  • Contracts in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specification or serving to satisfy his individual needs.
  • Contracts in which the object of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.
MODEL WITHDRAWAL FORM

(the form must be completed and returned only if the Customer wishes to withdraw from the contract)

– Addressee Cogito sp. z o.o., Kopalniana 9D, 41-807 Zabrze , sklep@cogitoeu.pl , Tel: 32 234 64 60

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods(*) delivery contract of the following goods (*) contract for a specific work of made the following goods (*)/for the provision of the following service(*)

– Ordered on (*)/received on (*).

– Name of consumer(s

– Address of consumer(s)

– Signature of consumer(s)(only if this form is notified on paper)

– Date

(*) Delete as appropriate.